Q. How do I make sure your emails don't end up in my spam filter?

A. Be sure to "whitelist" our primary email address, activist-@t-democrats-d0t-com (substitute real punctuation of course)

Need help? Here are whitelisting tips for Microsoft Outlook, AOL, Yahoo, Hotmail, Gmail, and Mozilla Thunderbird to ensure that your Democrats.com newsletters arrive every time.

Microsoft Outlook

Add Democrats.com's From domains to your Safe Senders list:

1. On the Tools menu, click Options.
2. On the Preferences tab, click Junk E-mail.
3. On the Safe Senders tab, click Add.
4. In the Add address, put @democrats.com

America Online (AOL)

New Subscribers:
Please add [our email address above] to your AOL address book:

1. Click the Mail menu and select Address Book.
2. Wait for the "Address Book" window to pop up, then click the Add button.
3. Wait for the "Address Card for New Contact" window to load.
4. Type [our email address above] into the Other E-Mail field.
5. Make our From address the "Primary E-Mail" address by checking the associated check box.
6. Click the Save button.

Existing Subscribers:
If our newsletter is in your AOL Spam Folder, please open the issue and then click the This Is Not Spam button. Next, please add [our email address above] onto your Address Book as described above.

Yahoo!

New Subscribers:
You will need to set up a filter to redirect our newsletter into your
inbox:

1. Open your mailbox and click on Mail Options (upper right hand corner).
2. Select Filters (bottom left corner).
3. Click the Add link on the Filters page.
4. Update the "From header:" rule with the following 2 pieces of information: "contains" and [our email address above]
5. Click the Choose Folder pull down menu and select inbox.
6. Pick the Add Filter button.

Existing Subscribers:
If our newsletter is getting stuck in your Yahoo Bulk Folder, please open the issue and click the Not Spam button. Next, check to see if the newsletter's email address is in your "Blocked Addresses" list. If you see [our email address above] on this list, select it and click the Remove Block button. Lastly, please set up a filter as outlined above.

Hotmail

New Subscribers:
You will need to add our From address, [our email address above], to your Hotmail Safe List:

1. Open your mailbox and click "Options" (upper right hand corner).
2. Click the "Junk E-Mail Protection" link (top of page).
3. Select the "Safe List" link (2nd from bottom).
4. Type [our email address above] into the dialog box titled "Type an address or domain".
5. Click the "Add" button next to the dialog box.

Existing Subscribers:
If our newsletter is in your Junk E-Mail Folder, open the issue and click the Not Junk button. Next, check to see if our email address is in your Blocked Senders list. If you see [our email address above] on this list, select it and click the Remove button. Finally, if you have not done so, add [our email address above] into your Safe List as outlined above.

Gmail

New Subscribers:
Please add our From address, Networ k_for_Good@mail.vresp.com, to your Gmail Contacts List:

1. Click Contacts along the left side of any Gmail page.
2. Click Add Contact.
3. Type our From address, [our email address above] into the primary email address dialog box.
4. Click Save.

Existing Subscribers:
How to check if our newsletter is in the "Spam" folder:

1. Click Spam along the left side of any Gmail page.
2. Check mark the box next to our newsletter.
3. Click Not Spam button along the top.

Mozilla Thunderbird

New Subscribers:
You will need to add our From address, [our email address above], to your Thunderbird Address Book and configure your Junk Mail Controls to whitelist your address book.

1. Click the Address Book button.
2. Make sure the Personal Address Book is highlighted.
3. Click the New Card button. This will launch a New Card window that has 3 tabs: Contact, Address & Other.
4. Under the Contact tab, type our "From" address, [our email address above] into the Email dialog box.
5. Click OK.

Whitelist your Personal Address Book:
1. From the main drop down menu, select "Tools -- Junk Mail Controls"
2. This will launch the Junk Mail Controls window that has two tabs: Settings and Adaptive Filter
3. Under the Settings tab, update the "whitelists" module by selecting Personal Address Book from the pull down menu and then check mark the box next to "Do not mark messages as junk mail".
4. Click OK.

Existing Subscribers
Please check your Junk folder to see our newsletter have been mistakenly placed there. To prevent this from happening in the future, you need to mark our newsletter as not junk. Do this by right-clicking on our newsletter and choose "Mark -- As Not Junk."